Tehniline tugi

Võtke meiega ühendust, vastame tehnilistele küsimustele.

e-mail: support (at) izallcom.ee

Helpdesk: +372 6802 208

[v_icon color=”#4c89bf” size=”18px” target=”_blank” name=”moon-file-download-2″] Laadi ja paigalda Telesild for Microsoft Outlook for Windows lisaosa

[box title=”Telesild videokonverentsi kutse saatmine Microsoft Outlook 2010 – 2016 abil” color=”#1e73be”]

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Telesild 2017 for Microsoft Outlook for Windows integratsioon

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Laadi lisaosa Microsoft Outlook for Windows jaoks (Telesild 2017 ühilduv):

Telesild for Microsoft Outlook 2010-2016

Uuendatud: 2017-05-17

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[v_icon color=”#4c89bf” size=”18px” target=”_blank” name=”moon-file-download-2″] Laadi ja paigalda Telesild Gmail ja Google Calendar (Chrome-laiendus)

[box title=”Kutse saatmine Gmail ja Google Calendar kaudu” color=”#1e73be”]

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Telesild videokonverentsi kutse Gmail ja Google kalendri kaudu
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Laadi Chrome laiendus:

Telesild Gmail ja Google Calendar laiendus (Google Chrome)

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Uuendatud: 2017-01-01
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FAQ – Frequently Asked Questions:

[box title=”I hear no sound!” color=”#1e73be”]Computer’s audio settings need adjustment. Volume setting may be too low, or even muted.[/box]

[box title=”Others can’t hear me!” color=”#1e73be”]Your microphone may be muted, or its recording level set too low.[/box]

[box title=”There’s this terrible screaming voice!” color=”#1e73be”]Probably feedback from computer’s speakers to its microphone. Try external microphone and/or speakers.[/box]

[box title=”Nobody can see me!” color=”#1e73be”]Your camera may be switched off?[/box]

[box title=”Vidyo software informs that my Windows version isn’t supported” color=”#1e73be”]This message may be seen in Windows 8.1 computers. Software update from Vidyo will fix it as soon as it is ready.[/box]

[box title=”My computer becomes slow during a video meeting!” color=”#1e73be”]Older and cheapest computers may have some performance issues during video meetings, especially when using highest picture quality. New driver software from manufacturer’s web pages may help, but often the best way to get full performance out of a computer is to turn possible power saving functions temporarily off (they tend to slow especially laptop computers down). It is also recommended to avoid running heavy applications simultaneously with a video meeting.[/box]
[box title=”The video and/or sound of my mobile device is poor!” color=”#1e73be”]Is there at least a 3G-level mobile data network available? Even if your mobile device displays presence of a 3G network, its speed and quality, especially indoors, may be too weak for a video meeting. Sometimes simply walking to a different location may help the situation.[/box]